Privacy policy

At Banbury Cross your personal online security is of the utmost importance to us. We fully understand that security is a major concern to our customers and we take your online security extremely seriously.  Our approach is straightforward; we use Secure Trading, a leading online Payment Gateway provider.   When you are at the point in the transaction where you enter your card details, you are not on our site but theirs.  The latest encryption technology is used to safely transmit personal and credit / debit card data ensuring that this information cannot be read by anyone else.  This means that Banbury Cross does not see or store any of your card details as this data is exclusively between your bank and our bank via Secure Trading.

When you order with us, you will be asked for information such as your name, e-mail address and credit and debit card details. A contact telephone number is required so that we may contact you urgently if there is a problem with your order.  All this is necessary to process your request or notify you of acceptance of your order.  Banbury Cross will never pass on your details to third parties for marketing purposes.  We respect your privacy and are committed to protect it.

From time to time we may send you special offers and promotions by email. If you do not want to receive offers and promotions by email, you can email us anytime and ask to be removed from the mailing list.